Full Transaction Feedback

The full transaction status feedback service provides detailed feedback – at batch, instruction and transaction level – on the status of a payment or direct debit instruction while it is being processed.

This allows you to monitor failed transactions that require further action.

Full Transaction status feedback benefits:

• View the transactions that have failed
• Failed transactions will be updated on the transaction and audit reports for record purposes
• Update the status of a transaction according to a list of failed reasons
• Print a consolidated report of the failed transactions for audit and tracking purposes